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sabertrio

Sabertrio
We build duel-ready custom sabers that are inspired by a certain elegant weapon from a galaxy far, far away. Each piece is made to order.
www.instagram.com/sabertrio/

Hi everyone. It has been a few days since our online store's brief reopening and we believe a midweek update is due.

Despite our best efforts, the surge of incoming communications have made us fall behind our usual response time. We just want to reassure everyone that we are NOT ignoring you and all comments, messages and emails will be replied by this week.

We acknowledge that several people did not manage to secure an order due to technical difficulties on our website and we have already identified you. We will be reaching out to you tomorrow via email with a solution so please do not be frustrated or disappointed.

Production at Sabertrio is increasing its pace despite us still being under a conditional lock down. As mentioned many times, our focus is on all outstanding orders BEFORE May 30th so for those who have been waiting really long due to COVID-19 related delays, please be assured that you are our main priority right now and we have never once forgotten about you. As always, we will be posting weekly production updates to keep everyone updated on our progress as a whole.

We want to thank everyone for the amazing support just this past weekend. But the time for celebration is not now as we have the huge responsibility to deliver and more importantly, we want to acknowledge what is going on in the world right now. Sabertrio is a small team but collectively we come from 6 different ethnicities. We embrace our differences and are united through our love for Star Wars & Lightsabers. We stand against racism.
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The Sabertrio Store is now LIVE!
www.sabertrio.com (please don't crash our server)
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Sabertrio Store Reopening Update.

After what seemed like an eternity, our store is FINALLY reopening and ready to accept new custom saber orders on the 30th of May 2020 at 9am EST onward. All 7 saber hilt models will be back in stock and there are some new changes to the store which are:

You can now purchase pommels on its own in the Blades & Accessories section.

You can now purchase tassels that are specifically adapted to be attached with Mirah pommels. Tassels comes in 2 different designs and there are 7 colors to choose from.

Mirah's saber configurator has been updated so you now have the option to configure the saber to have a tassel.

As we have NOT yet completed all outstanding orders, our focus will still remain on these first especially since most are now overdue thanks to delays caused by the on going pandemic and lock downs. Therefore, lead time for new orders to ship will be up to 16 weeks with custom acid etch ones potentially being longer.

Quality of our custom sabers and customer service has always been the utmost priority since we started off almost 4 years ago, and this will never change. We want to ensure that every single saber is made with lots of care, love & passion, and treated as if it was our own. Also, we want to continue providing excellent after sales support to all our customers. Therefore to avoid being overwhelmed especially since we are still not running with a full team due to health & safety protocols, we are limiting the store to accept only 250 orders.

Before you start panicking and planning to mesh the 'refresh' button on Saturday morning, we encourage you to keep calm as we are fairly confident the 250 should be enough to last throughout the entire weekend at least. So, please don't crash our server. We have already upgraded our shared hosting plan to the best possible package but that won't be enough if everyone spams F5.

Thank you so much for reading this and we certainly look forward to building your very own Sabertrio custom saber. 🙂
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The Sabertrio Online Store is back. All sabers will be available to order on this Saturday, 30th May 2020 at 0900 EST. ...

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"You Jedi are blandly predictable.” ...

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Sabertrio wishes all our Muslim friends Selamat Hari Raya Aidilfitri! May you be blessed with happiness and your home be graced with warmth and peace! ...

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"There's nothing certain. There's only the search for it. Things only turn dangerous when you think the search is over." ...

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“With one quick sweep of a lightsaber, you gave hope to everyone who saw your blade. Except for the bad guys, that is." Here is another collaboration photoshoot with our friends at @sabersourceph. This time around, we are trying something different by adding some animated effects to the photo. What do you think of it? Let us know in the comments below! 😎 ...

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“Trust me, my capacity for mayhem is undiminished.” Collaboration photoshoot with @sabersourceph. No stormtroopers were harmed in the making of this photo. ...

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A brass pin blade plug with a brushed Aeryn silver black custom saber; the perfect combo. 😎 ...

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Traditional Japanese motifs custom acid etched onto this Reaver that features a lime green blade; kinda reminds us of a certain cyborg ninja doesn’t it? ...

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“Adventure. Excitement. A Jedi craves not these things.” ...

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A whole lot of Reavers are being built and assembled right now with it all scheduled to ship within the next few weeks. For those who have ordered it, the wait is almost over!

Edit: Reposted due to spelling error in previous post’s image.
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Hurikane is a very remote planet that is located on the fringes of the outer rim territories. It is considered to be in wild space; areas that have not been properly explored or chartered. It is the planet where a certain badass Jedi Master found his lightsaber's purple kyber crystal when he was just a Padawan. ...

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Alright people, we've got a story to tell ya!

As you may have known, COVID-19 has impacted us badly since end January which started by disrupting our supply chain of components from China. Fast forward a few weeks and the virus in Malaysia had started to get out of control which lead to a lock down known as a Movement Control Order (MCO) on the 18th of March 2020.

Initially the lock down was meant to be only 2 weeks, but several days before the end date the government announced an extension of an additional 2 more weeks, and subsequently repeated this 2 more times. In case you are confused, our 2 weeks MCO eventually became 8. During this period, we have tried applying for an exemption to open only to be rejected twice, if you count the appeal letter that we sent.

At this point having gone through an emotional roller coaster, we were pretty much resigned to the fact that we ain't gonna open anytime soon and the MCO would probably be extended yet again. However on the 1st of May, to the surprise of virtually everyone in Malaysia, the government revised the restrictions and majority of businesses including Sabertrio could resume operations on May the 4th (whoahhh!!). So that's right people, we are heading back to work in a FEW HOURS' TIME! Some say this change in the MCO is rather risky and so for our part, we're going to operate with minimal team members this week. We have also established a health safety SOP that is so strict, it would make a Death Star operator proud.

There are 7 weeks' worth of administrative work to process and once we are done with that, everyone will definitely be seeing orders being shipped! More updates to come.

As for our store's opening, the date remains at 30th of May 2020 and this is simply because we want to focus on all outstanding orders. Our customers have waited long enough and we don't want them to wait any longer!
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Because windowed emitters always makes a saber more awesome. 😎 ...

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“You can not prevent what you cannot see coming. You can only do what you think is right at each moment as you live it. We can plan, Hope, and dread the future. What we cannot do is know it.” ...

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Today is day 38 of Malaysia's Movement Control Order (MCO) which essentially is a lock down meant to stop the spread of COVID-19 locally. As the name suggests, majority of businesses are not allowed to operate for what was initially supposed to be just 2 weeks.

To add salt to the wound, last evening the government has announced a FURTHER extension of 2 weeks to the MCO which now places the end date officially at May 12th. That said, 'we have a bad feeling about this' and many are already expecting the entire of May to be locked down for a multitude of reasons.

Also, about 24 hours ago we received a notification that our application for the exemption to open during this MCO was REJECTED. Evidently, building lightsabers really is non-essential but on a more serious note, we are drafting an appeal letter as a last, desperate attempt.

Writing these updates is really hard especially knowing that we do have customers who have already been waiting for almost 5 months for their order. It truly is agonizing realizing this everyday and not being able to do anything about it. In normal times, we would have gladly camped at our workshop and work throughout weekends to expedite the build queue, but such an option is illegal right now.

On the customer service side, all messages & emails are usually replied within a working day. We just want to emphasize again that your orders are safe and will be worked on ASAP once this lock down is lifted. As mentioned before, production of components from other countries were not affected and as of now almost every component is ready, including the Reaver hilts.

For our store's re-opening, the new date is now 30th May 2020. We are very grateful that so many people are looking forward to placing an order with us but we MUST prioritize all those who have already ordered and been waiting for so long. That is the responsible thing to do and we are sure everyone would agree on that.

Parting words, we just want to once again thank everyone especially those who are waiting for their orders, for being so amazingly supportive and patient. It does make a huge difference to us.
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Every so often we stumble upon an amazing cosplay shot with a Sabertrio saber in it and we think these ought to be featured here as well!
Photo and cosplay by @jamesbeddoesphoto with his purple blade Skykar Silver black.

Thank you so much for allowing us to share your awesome photo here and helping to bring just a lil more balance to the Force! 😉
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It has been 4 whole weeks that we have been locked down by this 'Movement Control Order' and for those who are just following us, this is meant to control the spread of COVID-19 here in Malaysia.

Today was supposedly to be the last day however as we have not yet seen the curve flatten, our local government has decided to extend the MCO for another 2 MORE weeks. So in other words, we are once again still NOT able to resume production or ship any orders out.

There is however a new ruling to the lock down which is manufacturing companies may now apply to be granted an exception to operate during the MCO. After battling with countless of other people over the past 2 days to apply for this on a server that kept on crashing like ours when we launched Vektra, we have finally managed to submit our application moments ago. We're not sure how long it takes for our application to be reviewed however we are already taking all necessary actions to comply to the new and very strict safety regulations, and also to ensure our team will be safe & protected if we get the green light.

Though chances are slim for our approval, let's hope for the best and we will of course be keeping everyone here updated on this.

Apart from that, more and more parts that we were initially short off a few weeks ago, are now becoming available. Reaver hilts will be completed in 3 days' time and our large batch of TCSS Neo Pixel Connectors are ready! So once we are finally back in action, it is definitely going to be an assembly frenzy for us.

As for our store's reopening, it really depends on us getting that approval but assuming we can't, we just might have to push back the date to mid May....but don't jump the gun just yet. Give us a little more time to work out the details.

Once again, we apologize for all of these delays and as always, thank everyone for being so supportive and understanding the situation; these truly are crazy times that are simply beyond anyone's control.
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Sabertrio wishes everyone Happy Easter! And yes, we edited the image to make it look more like mudhorn eggs. Soo-ga!!! 🤣 ...

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“There is no light without the dark.”
Collaboration photoshoot with @sabersourceph
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